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Privacy Policy

Last updated: 30 March 2026

1. Welcome to the Sanctuary

Welcome to Crimson Lotus Play. We respect your privacy and are committed to protecting your personal data. This policy outlines how Crimson Lotus Entertainment Ltd collects and processes your data when you visit our free social casino.

2. Data We Collect

We collect basic account information such as your email address, username, and technical data like IP addresses and browser types. This ensures you can access our games and maintain your Neon Petals balance.

3. How We Use Your Data

Your data is used to provide you with a seamless gaming experience. We use it to save your game progress, track your Neon Petals, and maintain the security of the Crimson Lotus Play platform.

4. The Neon Petals Economy

We track your in-game currency, Neon Petals, to ensure fair play and accurate balances. This data is strictly virtual and is never linked to financial institutions or real-money transactions.

5. Cookies and Tracking

Crimson Lotus Play uses cookies to enhance your experience. These tiny digital footprints help our digital garden load faster and remember your preferences. See our Cookie Policy for detailed information.

6. Sharing Your Data

We do not sell your personal data. We may share it with trusted third-party service providers who assist us in operating our website, strictly under confidentiality agreements and UK GDPR regulations.

7. Data Security

We have implemented robust, futuristic security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. The Sanctuary is well-guarded.

8. Your Legal Rights

Under UK data protection laws, you have rights regarding your personal data, including the right to access, correct, or erase your data. Contact us at support@crimsonlotusplay.co.uk to exercise these rights.