Privacy Policy
Last Updated: October 20231. Introduction and Data Controller
Welcome to the Crimson Lotus Conservatory privacy policy. Crimson Lotus Entertainment Ltd acts as the data controller for any information processed while you enjoy our free social casino at crimsonlotusplay.co.uk. We are fully committed to protecting your privacy in accordance with the UK Data Protection Act 2018 and UK GDPR. Because our platform requires no registration to play games like Lotus Bloom Reels or Dewdrop Cascade, the data we collect is minimal.
2. Information We Process
As a no-registration platform, we do not collect personal identifiers such as names or physical addresses. We may process technical data, such as your IP address, browser type, and anonymous interaction metrics when you visit the site. This data is solely used to ensure the smooth operation of our virtual greenhouse and to save your Lotus Petals balance locally on your device.
3. Lawful Basis for Processing
Our lawful basis for processing your technical data is our legitimate interest in providing a functional, secure, and enjoyable 100% free social casino experience. Where required by UK law, particularly regarding non-essential tracking, we will rely on your explicit consent before processing any such information.
4. Purpose of Data Processing
The minimal data we process is used to maintain your session, secure the website against malicious activity, and ensure your virtual Lotus Petals are accurately tracked during your visit. We also use aggregated, anonymous data to understand which games are most popular and to improve the Crimson Lotus Conservatory environment.
5. Data Retention
We only retain technical data for as long as necessary to fulfill the purposes outlined in this policy. Session data tied to your Lotus Petals balance is typically stored locally on your device via cookies or local storage. Server-side access logs are securely deleted on a regular 30-day rotation.
6. Third-Party Sharing
Crimson Lotus Entertainment Ltd does not sell your data. We may share anonymised technical data with trusted service providers, such as analytics or hosting partners, strictly to maintain the crimsonlotusplay.co.uk platform. These processors are legally bound to comply with UK GDPR and may not use your data for their own purposes.
7. Your Data Subject Rights
Under UK GDPR, you have the right to request access to, rectification of, or erasure of any personal data we may hold about you. You also possess the right to data portability and the right to object to our processing. Given our no-account system, identifying specific user data may be limited, but we will make every effort to assist you.
8. Cookies and Local Storage
We use cookies and similar technologies to remember your Lotus Petals balance and preferences without requiring a login. For a comprehensive breakdown of the cookies we use and how you can manage them, please refer to our dedicated Cookie Policy.
9. Complaints to the ICO
If you have concerns about how Crimson Lotus Conservatory handles your privacy, please contact us at support@crimsonlotusplay.co.uk. You also have the right to lodge a formal complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.